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Support

Quick repair response and optimal maintenance to
thoroughly support for your product making!

We guarantee full after-sales support to ensure that our customers can use our products with peace of mind after introducing them. Our expert service staff handles the replacement of consumable parts and maintenance to prevent packaging machine problems.

For machine trouble and parts orders

Call +81-48-988-2136

International Dept.

8:30-17:30 (Japan time)

Or contact our overseas subsidiaries and distributors.

A constant supply of consumable parts

The packaging machinery supplied by Omori Machinery Co., Ltd has tens of thousands of components, and each customer has a wide variety of product specifications. We always have consumable parts in stock, in order to minimize the time production lines are stopped in the event of unforeseen circumstances.

Inspection and Maintenance

Omori Machinery Co., Ltd. performs repairs, periodic inspections, and overhauls of packaging machinery. We support our customers' product making and production to the best of our ability with prompt and optimal maintenance.

On-site Repair

When it is difficult for a customer to replace parts or make adjustments, our engineers will visit them directly to make the repairs and adjustments. Omori Machinery Co., Ltd. not only repairs the product, but also listens to the customer's requests. This is fed back into new development, leading to further product improvements and the development of new products.

Telephone follow-up

Please call us anytime you have any questions about how to operate products, technical questions, anything that is unclear, or to confirm product specifications. Omori's experienced staff will be happy to assist you.

FAQ

Here are some of our most frequently asked questions and answers.

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Feel free to contact us about your packaging needs.

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For machine trouble and parts orders

+81-48-988-2136

International Dept.

8:30-17:30 (Japan time)

Or contact our overseas subsidiaries and distributors.